Business Etiquette Tips in India

India…country of contrast, opportunities and growth. Besides amazing history and breathtaking architecture, India presents great business opportunities.

Here are a few tips for meetings by *Kwintessential:

-The work day in India typically starts at 10am, though in major cities it can be considerably earlier, so if in doubt schedule meetings no earlier than mid-morning. It is considered good manners in India to be slightly late, so make sure you factor this into your schedule. However, you should also be aware that Indian business people who are used to dealing with westerners may expect you to be punctual.

-It is common to exchange business cards on first meetings, and small gifts such as sweets would also be well received. Avoid touching, other than the initial handshake, as this is considered rude.

-Normal business dress for both men and women is western in derivation, and it is common to see suits and ties on men, and pant-suits or long skirts on women. If you are not used to the heat of a tropical country, make sure you try to dress smartly yet in a way that you will be comfortable.

-When talking to Indian people, make sure to be aware of your body language, as much significance will be attached to it. Avoid “aggressive” postures, such as folded arms or hands on hips, and also avoid putting your feet up on furniture or pointing them at another person, as, like the left hand, the feet are considered unclean. Be aware that sustained eye contact is not necessarily usual, especially when speaking to someone of a lower or higher status.

-When negotiating agreements, expect there to be many rounds of back and forth. In India business decisions are rarely made quickly or lightly, so it is important not to get frustrated by any delays you experience.

*Kwintessential: https://www.kwintessential.co.uk/resources/guide-to-india-etiquette-customs-culture-business

Wishing you successful business connections! 

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